PRIVACY POLICY
DC Autoservices Ltd is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or contacting us.
WHO WE ARE
DC Autoservices Ltd operates this website to provide information about our vehicle services and to allow customers to make enquiries. We are the data controller responsible for your personal information.
INFORMATION WE COLLECT
We may collect and process the following information:
• Name and contact details such as email address and telephone number
• Vehicle related information provided during enquiries
• Details submitted through contact forms or booking requests
• Website usage data including pages visited and interactions
HOW WE USE YOUR INFORMATION
Your information is used only where necessary and for legitimate business purposes, including:
• Responding to enquiries and booking requests
• Providing vehicle servicing, repairs, and related services
• Communicating with you about your enquiry or appointment
• Improving our website and customer experience
• Meeting legal or regulatory obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
LEGAL BASIS FOR PROCESSING
We process personal data based on one or more of the following lawful grounds:
• Your consent
• Performance of a contract or service
• Legal obligations
• Legitimate business interests
DATA STORAGE AND SECURITY
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Data is stored securely and retained only for as long as necessary.
COOKIES
Our website may use cookies to enhance user experience and analyse website performance. Cookies do not identify you personally. You can manage or disable cookies through your browser settings.
YOUR DATA RIGHTS
Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to or restrict processing
• Withdraw consent at any time
To exercise these rights, please contact us using the details below.
THIRD PARTY LINKS
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
CHANGES TO THIS POLICY
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.
CONTACT US
If you have any questions about this Privacy Policy or how your data is handled, please contact DC Autoservices Ltd directly through the website contact details.